PRIVACY POLICY
Effective Date: 25 February 2026
This Privacy Policy explains how Tjaart Andries Venter, trading as TVM Solutions (“we”, “us”, “our”), collects, uses, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
By using this website or submitting your information, you consent to the practices described below.
Information We Collect
We may collect the following personal information:
• Name
• Email address
• Phone number
• Business name
• Website URL
• Any information submitted via contact forms
• Communication records
• Technical data such as IP address and browser type
We only collect information that is reasonably necessary for providing our services.
How We Collect Information
We collect personal information when you:
• Submit a contact form
• Request a video audit
• Communicate with us via email
• Engage our services
• Visit our website
We may also collect limited technical data through analytics tools.
Purpose of Collection
We collect and process personal information for the following purposes:
• Responding to inquiries
• Delivering requested audits
• Providing SEO services
• Communicating regarding services
• Managing client relationships
• Improving website performance
• Marketing our services where permitted
We do not sell personal information to third parties.
Legal Basis for Processing
We process personal information based on:
• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
You may withdraw consent at any time by contacting us.
Data Sharing
We may share information with trusted third-party service providers solely for business purposes, including:
• Email service providers
• Cloud storage providers
• Analytics providers
• SEO software platforms
• Payment processors
All third parties are required to handle personal information securely and in accordance with applicable laws.
Data Storage and Security
We implement reasonable technical and organisational safeguards to protect personal information from:
• Loss
• Misuse
• Unauthorised access
• Disclosure
However, no method of transmission over the internet is completely secure.
Data Retention
We retain personal information only as long as reasonably necessary to:
• Provide services
• Comply with legal obligations
• Resolve disputes
When information is no longer required, it will be securely deleted or anonymised.
Your Rights Under POPIA
Under POPIA, you have the right to:
• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of information where appropriate
• Object to processing in certain circumstances
• Lodge a complaint with the Information Regulator
Requests may be submitted to:
tjaart@tvm.solutions
Cookies and Tracking
Our website may use cookies or similar technologies to:
• Analyse website traffic
• Improve user experience
• Support marketing efforts
You may disable cookies in your browser settings.
Cross-Border Transfers
Certain service providers may store data outside South Africa. Where this occurs, we ensure that appropriate safeguards are in place to protect personal information.
Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.
Contact Information
If you have any questions regarding this Privacy Policy or your personal information, contact:
Tjaart Andries Venter
TVM Solutions
tjaart@tvm.solutions
Pretoria, South Africa